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Providing Quality to Customers (Institute of Learning & by Institute of Leadership & Management

By Institute of Leadership & Management

tremendous sequence are a suite of workbooks to accompany the versatile studying programme in particular designed and constructed via the Institute of management & administration (ILM) to help their point three certificates in First Line administration. the training content material can also be heavily aligned to the extent three S/NVQ in administration. The sequence involves 35 workbooks. each one ebook will map directly to a direction unit (35 books/units).

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